At Fragrant Empire, due to the nature of our products, we do not accept returns once the packaging has been opened. If you have received a damaged or incorrect item, please contact our customer service team within 7 days of receipt for assistance. Thank you for your understanding.

 

The delivery is – Royal mail tracked 24hr with signature.

 

 

Most parcels will be sent individually, with a maximum of four bottles of Perfume per parcel or maximum insurance coverage of £150.